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GENERAL TERMS AND CONDITIONS OF SALE
The company H-EVENTS (hereinafter THE VENDOR), a S.A.R.L. with share capital of €10,000, is registered in the Versailles Trade Register under number RCS 810 608 224.
Its registered office is located at 30 rue Antoine Becquerel 78130 Les Mureaux, France
Its postal address (orders, payments) is located at 30 rue Antoine Becquerel 78130 Les Mureaux France
Its address for customer returns and supplier deliveries:
COKTAIL DISTRIBUTION - FORTIES-FACTORY
Les Garennes Business Park
30 Rue Antoine Becquerel
78130 Les Mureaux
France
Tel: +33 01 79 75 05 50
Its email address is contact@forties-factory.com (VENDOR'S ADDRESS)
Any order placed for a product listed in the online shop of the site https://www.forties-factory.com/ (hereinafter THE VENDOR'S SITE) presupposes prior consultation and acceptance of these general terms and conditions of sale. Clicking to confirm the order implies full acceptance thereof. This click has the value of a "digital signature'"
Purpose
These general terms and conditions are intended to define the rights and obligations of the parties in the context of the online sale of goods offered by THE VENDOR to the consumer.
Order confirmation
Contractual information will be confirmed by email to the address provided by the consumer on the order form.
Proof of transaction
Computerised records, stored in the computer systems of THE VENDOR under reasonable security conditions, are considered as proof of communications, orders and payments between the parties. The archiving of order forms and invoices is carried out on a reliable and durable medium that can be produced as evidence.
Price validity period
Our prices are valid for the day.
Product information
Every effort has been made to ensure the accuracy of the information presented on THE VENDOR'S SITE. THE VENDOR or its suppliers are nonetheless not liable for the consequences, incidents or special damages resulting from electronic transmissions or the accuracy of transmitted information, even if THE VENDOR was aware of the possibility of such damages. Product and manufacturer names and trademarks are used for identification purposes only. Product photographs, descriptions and prices are not contractual.
Delivery terms
Products are delivered to the address provided by the customer on the order form, and only within the geographical areas we serve. All products leave our premises in perfect condition. They travel at the customer's risk (damage or loss). The customer must report to the carrier (or postal worker) the slightest sign of impact (holes, tears, crushing marks, etc.) on the parcel, and if necessary refuse the parcel. A new identical product may possibly be resent to you with or without additional charges. The exchange of any product declared, after the fact, to have been damaged during transport, without any reservation having been made upon receipt of the parcel, cannot be processed. As with any shipment, it is possible to experience a delay or for the product to go missing. In such a case, we will contact the carrier to open an investigation. Every effort is made, for as long as necessary, to locate the parcel. We accept no liability for any extension of delivery times due to the carrier, particularly in the event of loss of products, bad weather or strikes.
Delivery problem caused by the carrier
Any anomaly concerning the delivery (damage, missing product relative to the delivery note, damaged parcel, broken or torn products, etc.) must be indicated without fail on the delivery note in the form of "handwritten reservations", accompanied by the customer's signature. The consumer must simultaneously confirm this anomaly by sending the carrier, within two (2) working days following the delivery date, a registered letter with acknowledgement of receipt setting out the said complaints. The consumer must send a copy of this letter to the VENDOR'S ADDRESS.
Delivery errors
The consumer must notify the VENDOR, on the day of delivery itself or at the latest on the first working day following delivery, of any complaint regarding a delivery error and/or non-conformity of the products in nature or quality relative to the information on the order form. Beyond this time limit, any complaint will be rejected. Such a complaint may be submitted to the VENDOR at the VENDOR'S ADDRESS. Any complaint not made in accordance with the rules defined above and within the prescribed time limits cannot be taken into account and will release THE VENDOR from all liability towards the consumer. In the event of a delivery error or exchange, any product to be exchanged or refunded must be returned to the VENDOR in its entirety and in its original packaging in impeccable condition to the VENDOR'S ADDRESS. To be accepted, any return must be reported and have the prior agreement of the VENDOR, who, if agreed, will reship the parcel to the correct address. In the event of an exchange or return, the return costs and costs of the new shipment shall be borne by the consumer.
Returns must be sent to:
COKTAIL DISTRIBUTION - FORTIES-FACTORY
Les Garennes Business Park
30 Rue Antoine Becquerel
78130 Les Mureaux
France
Tel: +33 (0)1 84 80 45 54
In the event of loss of the return parcel by the carrier, incorrect addressing and therefore non-receipt of the return parcel by us, no refund will be issued. We recommend returning your parcels via Colissimo and not as standard mail.
Product warranty
The provisions herein shall not deprive the consumer of the statutory warranty which obliges the professional VENDOR to guarantee them against all consequences of hidden defects in the item sold.
Right of withdrawal
The right of withdrawal applies only to natural persons (private individuals).
In accordance with Articles L. 221-18 et seq. of the French Consumer Code, you have a period of fourteen (14) days running from the day after receipt of the last product in your order to exercise your right of withdrawal without having to justify your reasons or pay any penalties. Any return may be reported in advance to the VENDOR's customer service department. The product must be returned to the VENDOR'S ADDRESS. Products must not have been unsealed or opened in order for the consumer to benefit from the right of withdrawal. Only products returned in their entirety, in their complete and intact original packaging, and in perfect resalable condition will be accepted. Any product that has been damaged, or whose original packaging has been deteriorated, will be neither refunded, nor taken back, nor exchanged. This right of withdrawal is exercised without penalty, except for postage and return costs, packaging costs and PayPal or financial charges. In the event of exercising the right of withdrawal, the consumer may choose to request either a refund of the amounts paid or an exchange of the product. In the case of an exchange, the reshipping costs shall be borne by the consumer. In the event of exercising the right of withdrawal, the VENDOR will make every effort to refund the consumer within thirty days.
Returns must be sent to:
COKTAIL DISTRIBUTION - FORTIES-FACTORY
Les Garennes Business Park
30 Rue Antoine Becquerel
78130 Les Mureaux
France
Tel: +33 (0)1 84 80 45 54
In the event of loss of the return parcel by the carrier, incorrect addressing and therefore non-receipt of the return parcel by us, no refund will be issued. We recommend returning your parcels via Colissimo and not as standard mail.
Terms of use
The use of trademarks appearing on the site is strictly prohibited.
Force majeure
Neither party shall be deemed to have failed to fulfil its contractual obligations, insofar as their performance is delayed, hindered or prevented by a fortuitous event of force majeure. Any fact or circumstance that is irresistible, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which cannot be prevented by them, despite all reasonably possible efforts, shall be considered a case of force majeure. The party affected by such circumstances shall notify the other within ten working days of the date on which it became aware of them. Both parties shall then meet, within a period of three months, unless prevented by the force majeure event, to examine the impact of the event and agree on the conditions under which performance of the contract will be continued. If the force majeure event lasts for more than one month, these general terms and conditions may be terminated by the injured party. Expressly considered as force majeure events or fortuitous events, in addition to those habitually recognised by French court and tribunal case law: blockage of means of transport, earthquakes, fires, storms, floods, lightning, shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.
Partial invalidity
If one or more provisions of these general terms and conditions are held to be invalid or declared as such pursuant to a law, a regulation or following a final decision by a competent court, the remaining provisions shall retain their full force and effect.
Non-waiver
The failure of either party to invoke a breach by the other party of any of the obligations set out in these general terms and conditions of sale shall not be construed in future as a waiver of the obligation in question.
Applicable law
These general terms and conditions are governed by French law. This applies to both substantive and procedural rules. In the event of a dispute or complaint, the consumer shall contact the VENDOR in the first instance in order to seek an amicable resolution.
Personal data protection
All data entrusted to us is used solely to process your orders. Under Act no. 78-17 of 6 January 1978 relating to data processing, files and individual liberties, you have the right, with the VENDOR, to rectify, consult, modify and delete the data you have provided to us. This right may also be exercised online. This site is registered with the CNIL under number 2025227.
Disputes
Any order placed through the VENDOR'S SITE constitutes the customer's acceptance, without any restriction whatsoever, of the VENDOR's general terms and conditions of sale. In the case of a sale to a legal entity, any dispute relating to the sale (price, general terms and conditions, products, etc.) shall be subject to French law before the Commercial Court of the VENDOR's registered office.